Complaints Of Unethical Conduct
All other complaints of unethical conduct shall be referred by the Board of Directors or such body duly authorized by them to the Association of REALTORS® to which the Participant belongs for appropriate action in accordance with the professional standards procedures established by that Association.
Nothing in any part of Section 9 shall be construed to require that a Participant who holds membership in a Shareholder Association file the complaint only through the procedures outlined above. Such Participant may elect to file the complaint directly with his or her own Association/MLS or with the Association/MLS of another Shareholder, or with Triad MLS.